Last updated on July 1, 2024
This Privacy Policy describes the policies of Valencia Port Control S.L.U., Dársena de Servicios Náuticos, Edificio 1 Testero Muelle Sur, Valencia 46024, Spain, email: info@valenciaportcontrol.es, phone: +34 963670627 regarding the collection, use, and disclosure of your information that we collect when you use our website (https://valenciaportcontrol.es). By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice by posting the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from the date it is posted on the Service, and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore encourage you to periodically review this page.
Information we collect:
We will collect and process the following personal information about you:
- Name
- Phone
How we use your information
We will use the information we collect about you for the following purposes:
- Compilation of customer feedback
- Support
- Administración
- Site protection
- Resolution of conflicts, incompatibilities and claims
If we wish to use your information for any other purpose, we will ask for your consent and use your information only upon receiving your consent and then only for the purposes for which we gave consent, unless we are required to do otherwise by law.
Retention of your information:
We will retain your personal information for 90 days to 2 years after users cancel their accounts, or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record keeping/reporting in accordance with applicable law or for other legitimate reasons such as compliance with legal rights, fraud prevention, etc. Residual anonymized information and aggregated information, none of which identifies you (directly or indirectly), may be stored indefinitely.
Your rights
Depending on the applicable law, you may have the right to access, rectify, or erase your personal data, receive a copy of your personal data, restrict or object to the active processing of your data, request that we share (port) your personal information to another entity, withdraw any consent you have given us to process your data, the right to lodge a complaint with a legal authority, and other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at info@valenciaportcontrol.es. We will respond to your request in accordance with applicable law.
Please note that if you do not allow us to collect or process the requested personal information or withdraw consent to process it for the requested purposes, you may not be able to access or use the services for which your information was collected.
Cookies
To learn more about how we use them and your choices regarding these tracking technologies, please see our Cookie Policy.
Security:
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, accordingly, we cannot ensure or warrant the security of the information you transmit to us, and you do so at your own risk.
Third Party Links and Use of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies or other practices of any third parties, including any third party operating any website or service accessible through a link on the Service. We strongly advise you to review the privacy policies of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Complaints/Data Protection:
If you have any questions or concerns about our processing of your information, you may email our Complaints Officer at Valencia Port Control S.L.U., Dársena de Servicios Náuticos, Building 1, South Pier Headquarters, at info@valenciaportcontrol.es. We will address your concerns in accordance with applicable law.